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Data and security

Protecting your information and data is our priority

How we protect your account

Your security is important to us. That's why we have implemented a range of the best processes and technology available to help keep your account safe and secure.

What steps have Edstart taken to protect customer data?

Our data storage procedures meet all required security standards including:

  • Ensuring data cannot be stored on physical devices and only in secured cloud databases
  • Restricting access so that data can only be viewed using Edstart's proprietary administration software platform
  • Limiting access to Edstart's software platform to a limited number of secured Edstart devices
  • Enforcing multi-factor authentication for logging into our platform
  • Having all backend and database servers located in private, protected networks
  • Encrypting all data transfers
  • Separating roles within Edstart with different access permissions, working on a needs-to-know basis

Where is the data stored?

Data is stored in secured cloud databases hosted by Amazon Web Services in multiple redundant physical locations within Australia.

Is Edstart compliant with data and privacy regulations?

Yes, Edstart is a regulated business and complies with all required regulations, including Know Your Customer (KYC), Anti-Money Laundering (AML) and privacy requirements.

What is our privacy policy?

Our Privacy Policy outlines how we collect and hold personal information and in what circumstances we may disclose that information to third parties. A copy of our Privacy Policy is available here

What you can do to protect yourself

The following government resources are available to help you to stay safe, identify and report scam activity.

Edstart Australia Pty Ltd ABN 48 611 024 205 holds Australian credit licence number 485096

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