Data and security

Our data storage procedures meet all required security standards including:

• Ensuring data cannot be stored on physical devices and only in secured cloud databases
• Restricting access so that data can only be viewed using Edstart's proprietary administration software platform
• Limiting access to Edstart's software platform to a limited number of secured Edstart devices
• Enforcing multi-factor authentication for logging into our platform
• Having all backend and database servers located in private, protected networks
• Encrypting all data transfers
• Separating roles within Edstart with different access permissions, working on a needs-to-know basis

Data is stored in secured cloud databases hosted by Amazon Web Services in multiple redundant physical locations within Australia.

Yes, Edstart is a regulated business and complies with all required regulations, including Know Your Customer (KYC), Anti-Money Laundering (AML) and privacy requirements.

Our Privacy Policy outlines how we collect and hold personal information and in what circumstances we may disclose that information to third parties. A copy of our Privacy Policy is available here

The following government resources are available to help you to stay safe, identify and report scam activity.

• Australian Cyber Security Centre: https://www.cyber.gov.au
• eSafety Commissioner: https://www.esafety.gov.au
• ACCC Scamwatch: https://www.scamwatch.gov.au